CASE STUDY: PET CARE, UK

A welcoming cattery website that makes booking simple

Berrylands Cattery is a family-run cattery in Surbiton, London, providing professional cat boarding and pet care services. The goal was a modern, welcoming and easy-to-use website that clearly communicates its services, facilities, pricing and booking information, while making it easier for pet owners to get in touch and request a booking.

Visit berrylandscattery.co.uk

INDUSTRY
Pet care
PROJECT TYPE
Business website
LOCATION
Surbiton, London, UK
MY ROLE
Website designer and developer

The Berrylands Cattery homepage.

THE CHALLENGE

A lot to say, without overwhelming visitors

The website needed to present a large amount of important information without overwhelming visitors. Pet owners need to quickly understand:

  • What services the cattery provides
  • What the accommodation is like
  • Which room options are available
  • Pricing and booking information
  • Opening times and requirements
  • How to make a booking
  • How to contact the business

The website also needed to feel trustworthy and welcoming for visitors who are looking for a safe place to leave their pets.

MY APPROACH

Organized around what customers need to know

I designed and developed the website with a focus on clarity, trust, usability and easy navigation. The structure follows the information customers are most likely to need:

  • Cattery services and facilities
  • Room and accommodation information
  • Rates and pricing
  • Opening times
  • Booking information
  • Contact details
  • Pet care requirements and policies

The cattery section highlights the available indoor rooms and their facilities: heating, natural light, monitoring, food, cleaning and additional care services.

THE BOOKING EXPERIENCE

A booking form built to collect what the cattery needs

A key part of the website was a dedicated booking experience. The booking form lets customers provide:

  • Owner details
  • Emergency contact
  • Check-in and check-out dates
  • Drop-off and collection times
  • Room type
  • Pet information
  • Vaccination details
  • Veterinary information
  • Additional requirements

This gives the business a structured way to collect the information it needs before confirming a booking.

The booking request page.

KEY FEATURES

What the website includes

01

Cattery showcase

A dedicated section presents the different accommodation options and gives potential customers a better understanding of the facilities.

02

Clear pricing

The rates section organizes pricing by room type and number of cats, making it easier for visitors to understand the available options.

03

Online booking request

A structured booking form allows customers to submit their stay details and pet information directly through the website.

04

User-friendly navigation

The website organizes important information into clear sections so visitors can quickly find rates, opening times, cattery information and booking options.

05

Easy contact

Phone and email contact information is clearly available throughout the website, making it easy for potential customers to reach the business.

RESULT

A dedicated online presence

The completed website gives Berrylands Cattery a dedicated online presence that clearly communicates its services and gives customers an easier way to explore the facilities and submit booking requests.

My role in this project was website design and development. I focused on the website structure, user experience, page layouts, content presentation and booking interface.

WordPress
Elementor
Responsive web design
Booking form
UX/UI design

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